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Reliable Odoo Support & Maintenance for Dubai Businesses
OS-MENA provides expert Odoo ERP support, ensuring your system runs smoothly, stays updated, and scales with your business. From troubleshooting to proactive maintenance, we keep your operations seamless and efficient.
Why Choose OS-MENA for Odoo Support?
Fast Local Response
Based in Dubai, we offer quick on-site and remote support to minimize downtime.
Proactive Updates & Upgrades
Keep your Odoo system secure and up-to-date with the latest features.
Dedicated Security Monitoring
Protect your data with regular backups, patches, and compliance checks.
User Training & Optimization
Continuous training ensures your team maximizes Odoo’s potential.
Our Odoo Support Process
Initial Assessment
We analyze your Odoo setup to identify pain points and optimization opportunities.
Priority Issue Resolution
Immediate fixes for critical errors to ensure business continuity.
Scheduled Maintenance
Regular system checks, updates, and performance tuning.
Feedback & Custom Adjustments
Refine workflows based on user input and evolving business needs.
Ongoing Support & Reporting
Transparent communication with monthly performance reports.
Industries We Support
OS-MENA’s Odoo solutions are designed for diverse industries, including:
Retail & E-commerce
Ensure smooth inventory, POS, and order processing.
Finance & Accounting
Maintain accurate books, invoicing, and compliance.
Healthcare
Secure patient data and streamline appointment scheduling.
Logistics
Optimize fleet tracking, warehouse management, and delivery routes.
Construction
Monitor project costs, resources and contractor workflows.
Local Expertise, Global Standards
Our certified Odoo specialists combine Dubai market knowledge with international best practices.
Our certified Odoo specialists combine Dubai market knowledge with international best practices.
24/7 Proactive Monitoring
We detect and resolve issues before they impact your business, with emergency support always available.
We detect and resolve issues before they impact your business, with emergency support always available.
Tailored Support Plans
Flexible packages (basic to premium) designed for startups, SMEs, and enterprises.
Flexible packages (basic to premium) designed for startups, SMEs, and enterprises.
Transparent Pricing & SLAs
No hidden fees—clear response times and resolution guarantees.
No hidden fees—clear response times and resolution guarantees.
Seamless Integrations
Keep Odoo connected to your CRM, payment gateways, and other tools without disruptions.
Keep Odoo connected to your CRM, payment gateways, and other tools without disruptions.
What Makes OS-MENA the Best Odoo Support Partner?
When you choose OS-MENA for Odoo support in Dubai, you get:
Technology & Security
Our stack ensures your Odoo system is powerful and secure:
Odoo Shield
Advanced security modules to prevent breaches.
Automated Backups
Daily encrypted backups with disaster recovery.
Performance Optimization
Database tuning and caching for speed.
API Integrations
RESTful APIs to sync Odoo with your ecosystem.
Our support packages are designed to ensure smooth operation of your Odoo system and provide comprehensive assistance.
Technology & Security
Communication: Email, Support Portal, WhatsApp
Only support
legal entity
500 AED/month
Bronze
Communication: Email, Support Portal, WhatsApp, Direct calls support
35 hours per year. Development, customization, integration, implementation
Monthly Business Health Check (short call + report with improvement suggestion)
legal entity
1 000 AED/month
Silver
Communication: Email, Support Portal, WhatsApp, Direct calls support (priority)
50 hours per year. Implementation, upgrade, training, customization, development
Monthly Business Health Check (short call + report with improvement suggestion)
Success Manager for strategic improvements
legal entity
5 000 AED/month
Your remote IT department
Gold
The license is not included in the package price
Shown price requires annual billing
Our support packages are designed to ensure smooth operation of your Odoo system and provide comprehensive assistance.
Technology & Security
The license is not included in the package price
Shown price requires annual billing
Bronze
500 AED/month
legal entity
Only support
Communication: Email, Support Portal, WhatsApp
Silver
1 000 AED/month
legal entity
Monthly Business Health Check (short call + report with improvement suggestion)
35 hours per year. Development, customization, integration, implementation
Communication: Email, Support Portal, WhatsApp, Direct calls support
Communication: Email, Support Portal, WhatsApp, Direct calls support (priority)
40 hours per month. Implementation, upgrade, training, customization, development
Monthly Business Health Check (short call + report with improvement suggestion)
Success Manager for strategic improvements
legal entity
5 000 AED/month
Your remote IT department
Gold
Hourly blocks are valid for 6 months
Only for bronze and silver packages
20 hours - 5 000 AED
35 hours - 7 500 AED
55 hours - 10 000 AED
Change Requests
Additional Services
Connect with us & get your ideal ERP Software
Book your Demo today
I agree to the collection and processing of my personal data