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Odoo VoIP by OS MENA
Bring all your business calls directly into one unified system
Smarter Business Communication Inside Odoo
OS-MENA – An Official Odoo Silver Partner in Dubai
We help companies across the Middle East transform their customer communication using Odoo VoIP — faster, smarter, and fully connected to their business data
It provides tools to manage customer conversations seamlessly inside Odoo
It enables call recording directly within the system
VoIP is fully integrated with key Odoo apps (CRM, Sales, Helpdesk, Accounting)
Odoo VoIP is a powerful telephony module that brings all your business calls directly into your Odoo system
What Is Odoo VoIP?
Odoo VoIP allows you to make and receive phone calls directly from Odoo using a headset or IP phone, every call is automatically linked to customers, leads, or tickets, giving your team instant access to all customer information during the conversation
No more switching between phone systems, CRMs, and spreadsheets — everything is in one place
Key Features of Odoo VoIP
Click-to-Call
Call any lead, customer, or vendor with one click directly from Odoo
Incoming Call Pop-Up
When a customer calls, Odoo instantly displays their profile, order history, invoices, and open tickets
Call Logging & History
All calls are automatically recorded in Odoo, linked to the correct contact or document
Call Recording
Record conversations for training, compliance, and quality control
Voicemail & Call Forwarding
Never miss a call. Route, forward, or store messages inside Odoo
CRM & Sales Integration
Sales teams can track every call with leads and opportunities — boosting conversion rates
Helpdesk Integration
Support agents see tickets and customer data the moment the phone rings
Multiple Users & Departments
Perfect for sales teams, call centers, support desks, and multi-branch companies
Full call traceability
Lower telecom and system costs
Higher sales conversion
Better customer experience
Faster response times
Why Use Odoo VoIP?
Traditional phone systems operate separately from your business software, Odoo VoIP changes that by turning every call into a data-driven business interaction
With Odoo VoIP you get:
Your phone system becomes part of your business workflow
Sales & CRM
Call centers
Existing PBX or SIP provider
Accounting and billing
OS MENA — from consultation to deployment and support
Why Choose OS MENA for Odoo VoIP?
OS MENA is an official Odoo Partner in Dubai, specializing in Odoo implementation, customization, and integrations for businesses across the Middle East, we don’t just install Odoo VoIP — we make sure it works perfectly with your:
Customer support
FAQ - Odoo VoIP
No. You can use Odoo VoIP with a headset, softphone, or IP phone. It works with standard SIP providers, so no expensive hardware is required.
Yes. OS MENA can connect Odoo VoIP with most SIP and PBX providers, allowing you to keep your existing numbers and call plans.
Absolutely. Odoo VoIP supports multiple agents, call routing, call logs, and recordings, making it ideal for sales teams and support centers.
Start Using Odoo VoIP with OS MENA
Upgrade your business communication with Odoo VoIP and let your phone system work as part of your ERP
Based in Dubai | Official Odoo Partner
Sales, Support & Call Center Solutions
Tailored Odoo Implementations for MENA
Connect with us & get your ideal ERP Software
Book your Demo today
I agree to the collection and processing of my personal data